dobi@dobikisasa.co.tz
lets talk?
+255 715 166 699

How much do you charge for PickUp and Delivery?

PickUp and Delivery is free

When do I pay?

We are in a business of building trust and to sustain our relationship with you. We have a flexible payment approach you may choose upfront during pickup or upon delivery.

How do I place and order?

We have made it very easy for you, simply register through our App or Website, sign in and schedule pickup at your convenience.

Where are you Located?

We tend to penetrate everywhere we see an opportunity of serving our clients. Currently our growth plans are in Dar es Salaam, Dodoma, Mwanza and Arusha. Looking forward to further expansions soon.

Currency charged?

We charge in TZS but that doesn’t limit us from accepting foreign currency and converting to our local price.

How safe is my data?

We understand by Registering with us that you give us some of your data. We have a policy in place to ensure full security. Please see the link https://dobikisasa.co.tz/privacy-policy

Any set of regulatory standards in place?

We are running a community and have terms and conditions in place to ensure everything goes smoothly.

Users signed Up via App can have access to their accounts on the website?

Yes and vice versa is true we have a sophisticated system that integrates data from Mobile App and Web in real time.

Laundry Hours?

We operate 24/7. After your order has been taken and pickup done we get right to the business.

Pickup and Delivery Hours?

Every package is unique, having its own set of custom features.

How do I get Help?

We attend to every matter with urgency. Call/Text/WhatsApp us at 0715166699 or email us dobi@dobikisasa.co.tz

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How long can my order be processed?

Immediately after you post a schedule the processing of your order takes place.You would receive and sms and email

How do you ensure my clothes won’t get lost?

We have a sophisticated tracking system using RFID technology ensuring every cloth gets back to its original owner.

Do you have any CSR initiative in place that I can be part of?

We are part of a community and understanding clothing is part of a basic need. We have a CSR initiative where you can donate clothes.